30 Day Return
Alique Store Return Policy
We want you to love your jewelry. If you're not completely satisfied, we offer hassle-free returns and exchanges to ensure a smooth shopping experience.
Easy Returns & Exchanges
- 30-Day Return Window – You have 30 days from the delivery date to return or exchange your item.
- Free Exchanges – Swap for another item if it’s not the right fit. (excluding shipping fees).
- Full Refunds – Receive a refund to your original payment method (excluding shipping fees).
Eligibility for Returns
- Items must be unused, in original packaging, and in new condition.
- Custom, engraved, or final-sale items cannot be returned.
- Earrings are non-returnable due to hygiene reasons.
How to Initiate a Return
- Submit a Request – Email us at info@alique.com.au with your order number.
- Receive a Prepaid Label – We provide a prepaid return label for domestic warranty returns.
- Send it Back – Drop off your return package at any post office.
- Refund or Exchange – We process returns within 5-7 business days of receiving the item.
Damaged or Defective Items?
We stand by our quality. If your item arrives damaged or defective, contact us within 48 hours for a replacement at no cost.
Your satisfaction is our priority. If you have any questions, we’re here to help.
Shop worry-free today at alique.com.au